Consumption Policy

(CCRI Policy – 2025 Edition)

1. Purpose

The purpose of this policy is to:

Establish clear guidelines on optimal consumption, safe usage, and responsible indulgence of ChocoAVA chocolate products.

Ensure customer well-being, product effectiveness, and enhanced brand trust.

Standardize internal and external communication regarding how and when ChocoAVA chocolates should be consumed.

This policy applies to:

All ChocoAVA customers, retail partners, and bulk buyers.

Employees, staff, and brand collaborators representing ChocoAVA.

All ChocoAVA products, including artisanal chocolates, novelty shapes, hampers, gifting lines, seasonal collections, and premium confectionery.

3.1 Recommended Timing for Consumption

ChocoAVA chocolates may be enjoyed:

Post-Meals (Ideal)

Enhances satisfaction after lunch/dinner.

Prevents overconsumption and supports mindful indulgence.

During Energy Dips (Between 3 PM – 6 PM)

Provides a quick, comforting, mood-boosting treat.

Suitable for office breaks, study sessions, and short refreshment windows.

Special Moments & Occasions

Celebrations, personal milestones, festive events, and gift exchanges.

As part of curated ChocoAVA gifting experiences.

Before/After Light Physical Activity

A small bite of dark chocolate (70%+) can support alertness and energy.

4.1 Ideal Serving Size

Standard daily recommended portion: 15–25 grams per adult consumer.

For premium shapes (rose, heart, luxury molds): 1–2 pieces per occasion.

4.2 Children’s Consumption

Children under 12 should consume chocolates in moderate, parent-supervised portions.

Avoid consumption close to bedtime.

5. Restrictions & Safety Advisories

5.1 Avoid Consumption

On an empty stomach early morning (may cause sugar spikes).

Before bedtime, especially milk or sugar-rich chocolates.

If allergic to nuts, dairy, cocoa, soy lecithin, gluten, or additives present in specific products.

During high-heat outdoor exposure—chocolate is sensitive to melting and texture loss.

5.2 Sensitive Groups

Pregnant or diabetic consumers should consume cautiously and consult professionals.

(No medical claims are made by ChocoAVA Pvt. Ltd.)

6.1 Storage Conditions

Maintain between 14°C–22°C, away from direct sunlight.

Store in airtight containers after opening.

Refrigeration only when room temperature cannot be maintained.

6.2 Post-Purchase Responsibility

Once delivered, customers must follow label guidelines for quality maintenance.

All ChocoAVA products undergo strict quality checks.

Products must be consumed before the “Best Before” date mentioned on packaging.

Chocolates with signs of blooming, melting, or texture changes should be refrigerated and consumed within 48 hours or discarded if the texture is compromised.

For events, corporate gifting, and bulk orders:

ChocoAVA chocolates should be displayed in temperature-controlled setups.

Detailed consumption and storage guidelines must be shared with recipients.

ChocoAVA promotes:

Mindful consumption, not overindulgence.

Guilt-free, celebratory experiences aligned with a balanced lifestyle.

Tagline for internal/external use:

“Indulge Responsibly. Savor the Moment. Choose ChocoAVA.”

All brand ambassadors, influencers, and marketing teams must follow this policy when recommending when/how to consume ChocoAVA products.

No unauthorized health claims or exaggerated nutritional claims should be made.

This policy will be reviewed annually by:

Company Secretary – ChocoAVA Pvt. Ltd.

Quality Assurance Head

Brand Compliance Manager